FAQs
1. What types of products do you manufacture?
We specialize in manufacturing a wide range of hardware products, including screws, bolts, wire mesh, PPEs, generators, panels, etc… Our products are used in big and small construction projects, personal use, etc… We also offer custom solutions tailored to your specific requirements.
2. Do you offer custom hardware solutions?
Yes, we offer custom hardware solutions based on your specific design and application requirements. Our sales engineering team works closely with you to provide products that meet your exact specifications. Please contact us with your requirements, and we will be happy to assist you further.
3. What is the minimum order quantity (MOQ)?
Our minimum order quantity (MOQ) varies depending on the product type and customization level. Please reach out to us with your needs, and we will provide you with the best solution.
4. What are your lead times for orders?
Answer:
Our lead times vary based on the product type and order quantity. Please contact us with the specifics of your order, and our sales engineer will provide a more accurate timeline.
5. Can I get a sample of the hardware before placing a large order?
Answer:
Yes, we offer samples for most of our products. Please reach out to our sales team with your product requirements, and we will send you a sample for evaluation.
6. What materials do you use in your products?
Answer:
We use a wide variety of materials in our products, including stainless steel, aluminum, galvanized, pvc, and other specialized materials based on the application. Our team can help you select the best material for your project’s specific requirements.
7. Do you offer international shipping?
Answer:
Yes, we offer international shipping to many countries. Shipping costs and delivery times depend on the destination and order size. Please provide us with your shipping details, and we will give you a detailed shipping quote.
8. How can I place an order?
You can place an order by filling up our contact form or contact us directly via [marketing@maxroad.com.ph/09171608665/website form]. Once we receive your order details, we will confirm the availability of the products and provide you with a quote. After confirming your order, we will initiate the production and shipping process.
9. What payment methods do you accept?
We accept a variety of payment methods, including [list accepted methods: bank transfers, credit cards, PayPal, etc.]. For large orders or custom products, we may require a deposit or full payment upfront. Please contact us to discuss payment terms for your specific order.